The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Please add your personalisation details in the message to seller box at checkout.
Due to the manufacture process of our wooden products. Some will have burnt, rustic edges. This is normal. However, if you feel you may need them with a cleaner look. You can gently give them a wash with a little wash-up liquid, pat and lay out to dry. Do not soak or immerse in water for any long periods.
Many of our acrylic products, will arrive with a protective film on the front. You will need to remove this before us.